Solutions
GMI – IT and Network Security
PURPOSE-BUILT IT SOLUTIONS, SECURE BY DESIGN
GMI delivers scalable, security-first IT services that reduce risk, improve performance, and support your business goals. Whether you’re modernizing IT support, strengthening cybersecurity, simplifying compliance, or optimizing procurement—our team is built to meet you where you are and help you move forward with confidence.
Explore our core offerings below.
SECURITY OPERATIONS CENTER (SOC)
Our U.S.-based SOC team combines elite analysts with AI-powered tools to monitor your environment, investigate threats, and support frameworks such as HIPAA, SOC 2, and PCI-DSS. Delivered as part of GMI’s Secure Managed Services Provider™ model.
- 24/7/365 threat monitoring
- Endpoint protection via CrowdStrike
- SIEM and vulnerability management integration
NETWORK OPERATIONS CENTER (NOC)
Stay ahead of outages and performance issues. GMI’s NOC offers 24/7 network visibility, incident response, and lifecycle planning to maximize uptime and operational continuity.
- 24/7 alerting and diagnostics
- Network asset and refresh planning
- NAC integration (Aruba, Cisco, Fortinet)
SERVICE DESK & HELP DESK
Our certified technicians provide round-the-clock troubleshooting, ticket resolution, and proactive endpoint support—keeping your people productive while easing the load on your internal IT team.
Now includes proprietary asset management powered by Tidal, providing you with complete visibility and control over your IT inventory and lifecycle.
- Rapid incident resolution
- Workstation health monitoring
- Microsoft 365 and Google Workspace support
- Asset tracking and lifecycle management via Tidal
PROCUREMENT
As a Value-Added Reseller (VAR), GMI streamlines hardware and software sourcing, as well as license renewals, ensuring cost efficiency and operational continuity.
- Strategic sourcing and multi-vendor negotiation
- License and warranty lifecycle management
- Subscription and contract renewal tracking
- Eliminate risks of missed renewals or out-of-support software
MANAGED COMPLIANCE
GMI’s Managed Compliance Department (MCD), powered by Drata, delivers a modern approach to risk management, audit readiness, and control monitoring—helping you stay secure and certified without the manual overhead.
- SOC 2, HIPAA, ISO 27001, and NIST readiness
- vCISO support and remediation planning
- GRC platform automation and reporting
ASSET MANAGEMENT
GMI provides robust asset management capabilities through our proprietary platform, Tidal, giving you full control over hardware, software, and licensing—from procurement through retirement. This solution enables smarter budgeting, faster support coordination, and a stronger compliance posture.
- Real-time inventory tracking and reporting
- Lifecycle planning and warranty tracking
- Integrated ticketing and support visibility
- Platform owned and managed by GMI