Network Operations Center (NOC)
Keep Your Network Optimized, Secure, and Always On.
GMI’s Network Operations Center (NOC) provides nonstop monitoring, management, and performance optimization to ensure your infrastructure remains resilient and ready. Whether you’re a growing business or a public sector organization, our expert engineers and intelligent platforms proactively guard against disruptions, reduce downtime, and ensure peak network health—so your team can focus on what matters most.
WHAT WE DO
We operate as a seamless extension of your IT team, combining real-time monitoring, in-depth diagnostics, and proactive support to prevent outages, minimize disruptions, and enhance operational efficiency.
Key Capabilities:
- Core NOC Functions Include:
- 24/7 Real-Time Monitoring & Alerting via Auvik, ConnectWise, and other enterprise-grade tools
- Network Asset Lifecycle Management with refresh cycle planning
- Incident Management to resolve issues quickly and minimize downtime
- Root Cause Analysis to eliminate recurring network problems
- Change Management for smooth, disruption-free upgrades
- Network Configuration Standardization to reduce complexity and risk
- NAC Integration & Support (Aruba, Cisco, Fortinet, and more)
- Collaboration with Internal IT Teams for unified network operations
The GMI Advantage
- Certified Network Experts with decades of enterprise and public sector experience
- Live Dashboards with alerting, reporting, and visibility into critical network events
- Proactive + Reactive Support tailored to your environment and business goals
- Cost-Efficient Model offering onshore and offshore resourcing flexibility
- Advanced Tool Stack, including Auvik, ConnectWise, Airwave, SOTI, Tidal, PagerDuty, and more
Who It's For
- Small to mid-size businesses (SMBs) or SLED organizations (State, Local Government, Education)
- Companies seeking to eliminate network downtime or performance bottlenecks
- Organizations navigating compliance standards like HIPAA, PCI-DSS, or customer audits
- Leaders looking to improve operational uptime without increasing headcount
Why It Matters
When your network fails, your business comes to a halt. GMI’s NOC helps prevent that. Our real-time monitoring, performance optimization, and collaborative model ensure continuous visibility and support—protecting your productivity, uptime, and reputation.
Real-World Impact
A workplace technology company partnered with GMI to stabilize its vulnerable environment. GMI’s NOC identified outdated infrastructure and security gaps—including legacy firewalls and unsecured guest networks. After deploying the NGFW and reconfiguring network policies, the client achieved full uptime and gained real-time visibility across their systems—all with no disruption to end-users.
“We were just shy of losing the business at any given moment… GMI’s solutions provided the protection we needed to sleep better at night.”
— CEO, Workplace Technology Company
Bundled for Greater Impact: NOC + SOC + Service Desk
- Unified visibility across infrastructure, users, and threats
- Faster, more coordinated response to issues
- Reduced operational costs and simplified vendor management
- Scalable coverage tailored to your growth