COLLABORATION

TRANSFORM THE WAY YOU WORK TOGETHER

Whether you are looking to support a fully remote work environment or optimize your office communications, collaboration solutions can help you choose the option right for your company and employees without sacrificing security. As the “office” increasingly becomes disparate locations, video conferencing replaces face-to-face meetings and instant messaging steps where the office “drive-by” used to suffice. The proper collaborative setup can help establish a framework for team success, increase productivity, and foster an invaluable sense of community and belonging even remotely.

At GMI, we are experts in collaboration platforms with tools to increase productivity, improve communication and facilitate problem-solving. We start by understanding your needs and then develop a completely customized solution for you.

Is your organization’s collaboration strategy up to the task of keeping up with today’s remote working environment?

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Unified Communications

We can help you connect your voice, video, data and mobile applications with a host of solutions, including:

Cisco Unified Communications Manager
Cisco Webex Calling: ANM provides both call control and PSTN services on one invoice
Cisco Webex Teams
Cisco Jabber Client
Mobility Services
Cisco Expressway Emergency Responder

Contact Center

Our solutions streamline customer queries so your customer care team can communicate through email, chat, phone or social media, all from one screen. Technology options include:

Cisco Unified Contact Center Express
Call and Screen Recording
Cisco Webex Contact Center
Workforce Optimization
Self-service IVRs
Outbound Campaigns

Collaboration Endpoints

Our collaboration endpoints maximize the over-burdened workspace, turning computers into meeting rooms and huddle rooms into a high-end video experience. Our solutions include:

Cisco Webex Board
Cisco Webex Room Series
Cisco Webex Share
Cisco IP Phones

Conferencing

To help your team connect and collaborate, we offer simple, high-touch, visual conferencing solutions for the user. These solutions include:

Cisco Webex Events
Cisco Webex Meetings
Cisco Webex Support
Cisco Meeting Server

Ready to transform your organization’s collaboration initiative? Our deep collaboration expertise bridges the business and technical perspectives. We can help you navigate the changing interaction paradigm, understand the newest technologies, and make the right technology investment for your organization, all while keeping your interactions safe and secure.