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GMI – IT and Network Security

PURPOSE-BUILT IT SOLUTIONS, SECURE BY DESIGN

GMI delivers scalable, security-first IT services that reduce risk, improve performance, and support your business goals. Whether you’re modernizing IT support, strengthening cybersecurity, simplifying compliance, or optimizing procurement—our team is built to meet you where you are and help you move forward with confidence.

Explore our core offerings below.

SECURITY OPERATIONS CENTER (SOC)

Continuous Threat Detection, Response, and Compliance Readiness

Our U.S.-based SOC team combines elite analysts with AI-powered tools to monitor your environment, investigate threats, and support frameworks such as HIPAA, SOC 2, and PCI-DSS. Delivered as part of GMI’s Secure Managed Services Provider™ model.

24/7/365 threat monitoring
Endpoint protection via CrowdStrike
SIEM and vulnerability management integration

NETWORK OPERATIONS CENTER (NOC)

Real-Time Network Monitoring and Uptime Optimization

Stay ahead of outages and performance issues. GMI’s NOC offers 24/7 network visibility, incident response, and lifecycle planning to maximize uptime and operational continuity.

24/7 alerting and diagnostics
Network asset and refresh planning
NAC integration (Aruba, Cisco, Fortinet)

SERVICE DESK & HELP DESK

24/7 End-User Support and Integrated Asset Management

Our certified technicians provide round-the-clock troubleshooting, ticket resolution, and proactive endpoint support—keeping your people productive while easing the load on your internal IT team.

Now includes proprietary asset management powered by Tidal, providing you with complete visibility and control over your IT inventory and lifecycle.

Rapid incident resolution
Workstation health monitoring
Microsoft 365 and Google Workspace support
Asset tracking and lifecycle management via Tidal

PROCUREMENT

Smarter Sourcing, Centralized Renewals, and Lifecycle Control

As a Value-Added Reseller (VAR), GMI streamlines hardware and software sourcing, as well as license renewals, ensuring cost efficiency and operational continuity.

Strategic sourcing and multi-vendor negotiation
License and warranty lifecycle management
Subscription and contract renewal tracking
Eliminate risks of missed renewals or out-of-support software

MANAGED COMPLIANCE

Automated Compliance Oversight Backed by Security Experts

GMI’s Managed Compliance Department (MCD), powered by Drata, delivers a modern approach to risk management, audit readiness, and control monitoring—helping you stay secure and certified without the manual overhead.

SOC 2, HIPAA, ISO 27001, and NIST readiness
vCISO support and remediation planning
GRC platform automation and reporting

ASSET MANAGEMENT

Centralized Visibility and Control Across the IT Lifecycle

GMI provides robust asset management capabilities through our proprietary platform, Tidal, giving you full control over hardware, software, and licensing—from procurement through retirement. This solution enables smarter budgeting, faster support coordination, and a stronger compliance posture.

Real-time inventory tracking and reporting
Lifecycle planning and warranty tracking
Integrated ticketing and support visibility
Platform owned and managed by GMI

READY TO STRENGTHEN AND SIMPLIFY YOUR IT OPERATIONS?

Let’s discuss how GMI can support your business with secure, scalable, and fully integrated technology solutions—backed by the industry’s only SMSP model.

Global Market Innovators (GMI) delivers secure technology solutions to organizations in need.

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