TRANSFORMATIONAL IT SOLUTIONS
We've got you covered every minute of every day.
Our award-winning 24/7 Service Desk solutions based on ITIL methodology have made us an industry-leading Help Desk provider.
Why customers choose our award-winning help desk
- First Call Resolution rate of over 82%.
- Industry leading low turnover ensuring that our team is familiar with the customer’s environment and infrastructure.
- Expertise and certification in Microsoft, Cisco, VMware, HP, Dell and other technologies.
- World class ticketing and monitoring systems.
- 24/7 U.S.-only support and hybrid global support model.
Service Desk Support Areas